Privacy Policy & Terms and Condition

Privacy Policy & Terms and Condition For Cloud Calling/SMS Sending

1. How Om Sai Group Uses the Information that we collect

1.1 How Personal Information is used?


We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons and you are agree to receive text messages and calls from us or by third party hired by us:


To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services;


For customer support and to respond to your inquiries;


For internal record-keeping purposes;


To process billing and payment, including sharing with third party payment gateways in connection with Website and/or Om Sai Group products and Services;


To improve and maintain our Website and our Services (for example, we track information entered through the “Search” function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);


To periodically send promotional emails to the email address you provide regarding new products from Om Sai Group, special offers from Om Sai Group or other information about Om Sai Group that we think you may find interesting;


To send you promotional offers through calls and text message from us or by our third party service provider or vendor;


To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;


For Om Sai Group market research purposes, including, but not limited to, the customization of the Website according to your interests;


We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;


To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use;


We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties; and


We may combine aggregate data with the personal information we collect about you.


From time to time, Om Sai Group may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Om Sai Group shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.

Privacy Policy & Terms And Condition Payments via Razorpay

For products that are given by Om Sai Group or any of its Partner Company or its Sister Concerns, We only accept refund if the product is defective in nature. In case of Refund related to Product purchased from Om Sai Group or any of its Partner Company or its Sister Concerns you need to contact Customer Care on 080-68945358 or mail on support@omsai.org.in our Team will process product returning request with our courier partner and will process Payment Refund within 5-7 Working Days. In case of damage to the original packaging or the goods, Om Sai Group reserves the right to determine a fair value of the product on return and the same shall be binding on both parties.

For any type of Service taken by 
Om Sai Group or any of its Partner Company or its Sister Concerns we won't refund Total amount to you we will only refund 50% of amount because once payment is done our Team Starts working on your query and for the same all the Expenses such as Server SMS sending, Cloud Calling, Local Conveyance etc are utilized for your work. For any type of Refunds related to Services Call on 8855965858 or mail on admin@omsai.org.in

All Refund Requests has to be placed within 3 days from the date of Order Delivery, or incase of Services Refund is to be placed within 3 days from date of payment.